Terms of service
TERMS OF SERVICE
Last updated: July 17, 2026
OVERVIEW
Welcome to FORGEMEN. FORGEMEN is operated by Haikou Yunjin Trading Co., Ltd., a company registered in the People’s Republic of China.
These Terms of Service apply when you visit or use forgemen.pro, place an order, or otherwise use our products and services. By using our website or placing an order, you agree to these Terms.
For customer service, contact us at:
Email: sales@forgemen.pro
Phone: +86 131 2952 9938
Business address:
Room 1016-A39, 10th Floor, Hongyuan Securities Building
No. 30 North Longkun Road, Jinmao Subdistrict, Longhua District
Haikou, Hainan 570000
China
1. ELIGIBILITY
By placing an order, you confirm that the information you provide is accurate and complete, and that you are legally able to enter into a binding agreement.
2. PRODUCTS AND PRODUCT INFORMATION
FORGEMEN offers big and tall menswear products. We make reasonable efforts to present product descriptions, measurements, colors, images, and prices accurately.
However, actual colors may vary slightly depending on your device, screen settings, and lighting. Product measurements may have reasonable manufacturing tolerances. Please review the product page and size guide before placing an order.
We may update, discontinue, or limit products without prior notice.
3. ORDERS AND ACCEPTANCE
Submitting an order is an offer to purchase the selected products. We may accept, decline, or cancel an order where reasonably necessary, including due to product availability, inaccurate pricing, payment issues, suspected fraud, or errors in product information.
An order confirmation does not guarantee acceptance. Your order is accepted when we dispatch the products or otherwise confirm that the order has been processed.
4. PRICING AND PAYMENT
Prices are shown in the currency displayed on the website or at checkout. Shipping charges, applicable taxes, and any other charges will be shown before you complete payment where applicable.
We reserve the right to correct pricing or product information errors. If a pricing error affects your order, we may contact you before processing it or cancel and refund the order.
Payment must be completed through the payment methods available at checkout.
5. SHIPPING AND DELIVERY
We ship internationally where shipping is available at checkout. Delivery times are estimates only and may vary due to destination, carrier handling, customs clearance, weather, or other circumstances outside our control.
Customers are responsible for providing a complete and accurate shipping address. We are not responsible for delays or losses caused by incorrect address information provided by the customer.
For full shipping information, please review our Shipping Policy:
https://forgemen.pro/policies/shipping-policy
6. DUTIES, TAXES, AND IMPORT CHARGES
For international orders, import duties, taxes, customs fees, or similar charges may apply in the destination country. Unless stated otherwise at checkout, these charges are the customer’s responsibility.
We do not control customs decisions or clearance times.
7. RETURNS, REFUNDS, AND EXCHANGES
Returns and refunds are handled in accordance with our Refund Policy. Please review it before placing an order:
https://forgemen.pro/policies/refund-policy
Where permitted by applicable law, returned items must be unused, unwashed, unworn, and returned with original tags and packaging. Return eligibility, return shipping responsibility, and refund timing are described in the Refund Policy.
Nothing in these Terms limits any mandatory consumer rights that apply in your country or region.
8. PROMOTIONS AND DISCOUNT CODES
Promotions and discount codes are subject to their stated terms. Unless explicitly stated otherwise, discount codes cannot be combined with other offers, cannot be exchanged for cash, and may not apply to wholesale, bulk, or previously placed orders.
WELCOME10 is intended for eligible first-time retail customers only and is not valid for wholesale or bulk orders. We may modify or end a promotion where reasonably necessary.
9. WHOLESALE OR BULK ORDERS
Wholesale, bulk, customized, or business-to-business orders may be subject to separate written quotations, minimum order quantities, sample arrangements, payment terms, production schedules, and shipping terms.
If separate written terms apply to a wholesale or bulk order, those written terms will take priority where they conflict with these Terms.
10. PROHIBITED USE
You may not use our website or services for unlawful, fraudulent, abusive, or unauthorized purposes. You may not interfere with website security, attempt unauthorized access, submit false information, or use our content or brand assets without permission.
11. INTELLECTUAL PROPERTY
All content on forgemen.pro, including text, images, graphics, logos, product designs, trademarks, and website materials, is owned by or licensed to FORGEMEN and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or commercially use our content without prior written permission.
12. THIRD-PARTY SERVICES
Our website may use or link to third-party services, including payment providers, shipping carriers, analytics providers, and social platforms. These third parties operate under their own terms and privacy policies.
We are not responsible for third-party websites or services that are outside our control.
13. DISCLAIMER AND LIMITATION OF LIABILITY
We work to keep our website and services accurate and available. However, to the maximum extent permitted by applicable law, we do not guarantee that the website will always be uninterrupted, error-free, or free from technical issues.
To the extent permitted by law, FORGEMEN will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products. This does not exclude liability that cannot be excluded under applicable law.
14. PRIVACY
Your use of our website is also governed by our Privacy Policy:
https://forgemen.pro/policies/privacy-policy
15. CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our business, products, services, or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.
Your continued use of the website after updated Terms are posted means that you accept the updated Terms.
16. CONTACT US
If you have questions about these Terms, an order, shipping, returns, sizing, or our products, contact us at:
FORGEMEN
Operated by Haikou Yunjin Trading Co., Ltd.
Email: sales@forgemen.pro
Phone: +86 131 2952 9938
Room 1016-A39, 10th Floor, Hongyuan Securities Building
No. 30 North Longkun Road, Jinmao Subdistrict, Longhua District
Haikou, Hainan 570000
China